Customer support

Support for AcuTransportation and Dynamics GP customers

Whether you run AcuTransportation on Acumatica or Dynamics GP, the same Pittsburgh team supports you. Call, and we can be looking at your screen within a minute.

Who we support

One team for both

AcuTransportation on Acumatica

Questions about work orders, the shop board, meter readings, Samsara, billing or dispatch, and anything in Acumatica itself that touches them. The people who built the modules take the call.

Dynamics GP

Existing Dynamics GP customers remain fully supported. Nothing changes for you until you decide to move, and when you do, we are the ones who carry your data across. See Moving to Acumatica.

Start a Remote Support session

Have your session code ready from your call. The button opens GoToAssist in a new tab.

Start a Remote Support session

Support hours: Monday to Friday, 8 am to 5 pm Eastern.

Only start a session when one of us is on the phone with you and has given you a code. We never cold-call asking for remote access.

Before you call

What helps us fix it faster

  • The screen you were on and what you clicked
  • The exact wording of any error message (a screenshot is ideal)
  • The document, order or truck number involved
  • Whether it happens for one user or everyone
  • Anything that changed recently: an update, a new user, new hardware

Not a customer yet?

This page is for current customers. If you are evaluating AcuTransportation or planning a move to Acumatica, we would rather show you than tell you.

Request a demo